How to reschedule your order and change your delivery address.
Your guide to understanding the impact on delivery times for standard and express deliveries

  • The delivery process is initiated once your order has been handed over to our courier service. Standard delivery typically takes 3-5 business days, and an estimated delivery date will be generated.
  • If you need to reschedule a standard delivery, please contact our customer support via email at info@litehouse.co.za or WhatsApp us on 066 298 7604 as soon as possible. *Please note for express deliveries, rescheduling is not possible. 
  • We will work with our courier service to accommodate your request and log a request to them to advise when you will be available.

Please note: Rescheduling your delivery may result in a delay of one or two business days, depending on the courier's next available delivery date in your area.

Express Deliveries: For express deliveries, which are typically completed within 1-2 business days, rescheduling is not possible. Once the order is processed, it cannot be changed.

If you need any assistance, you can give us a call or send us a WhatsApp on +27 66 298 7604 or email us at info@litehouse.co.za

Operating Hours: 
Monday - Thursday: 08h00 → 16h30
Friday - 08h00 → 15h30
Saturday, Sunday & Public Holidays → Out of Office, enjoying Better, Brighter Moments ✨